Privacy Policy & Terms of Service
Privacy Policy & Terms of Service
Last Updated: July 2026
PART 1: PRIVACY POLICY
At Kastle Media Solutions Inc. ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal and business data. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website, kastlemedia.ca (the "Site"), or use our professional digital marketing services.
By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect Online
We collect digital information to provide better consulting services, optimize our technical properties, and handle onboarding. We collect data in two ways:
- Information You Provide Voluntarily: This includes professional and contact details you submit via our online contact forms, audit request fields, conversion origin tracking scripts, or consultation schedules. This information may include your name, business name, phone number, email address, current domain details, and specific project scopes.
- Information Collected Automatically (Cookies & Tracking): When you navigate our Site, we automatically collect certain technical data through cookies, analytics tools, and tracking scripts. This may include your IP address, browser type, device details, interactions, behavioral metrics, and the specific referral channels or campaigns that brought you to our website.
2. How We Use Your Digital Information
We use the online information we collect strictly for operational, fulfillment, and client optimization purposes, including:
- Reviewing, scheduling, and processing your corporate inquiries or account audits.
- Responding directly to your business requests, technical support logs, or project updates.
- Improving our website user experience, custom development architectures, and interface layout.
- Measuring the specific performance of our agency campaigns and optimizing our digital advertisements.
3. Data Protection and Third-Party Sharing
Your corporate and personal privacy is incredibly important to us. We do not sell, rent, trade, or lease your information to external third parties.
We only share your data with trusted third-party technical service providers who directly support our agency operations, such as:
- Secure cloud infrastructure, databases, management software, or CRM platforms used to run our internal workflows.
- Analytics and advertising networks (like Google Analytics or Google Ads) that help us measure business interactions and track conversions securely.
All enterprise partners are strictly required to protect your data and are completely prohibited from using it for any alternative purpose.
4. Cookies and Advertising Consent
Our Site utilizes standard cookies, tracking configurations, and pixels to support interactive components and evaluate our own advertising.
- Opting Out: You can choose to accept or decline cookies. Most modern web browsers automatically accept cookies, but you can alter your browser configurations to decline them if you prefer.
- Conversion Tracking: We track ad interaction loops to evaluate campaign performance. This ensures we deploy highly relevant architectural and growth frameworks to matching audiences.
5. Data Security
We implement strict, industry-standard administrative, physical, and technical backend protections to keep your information safe from unauthorized access, alteration, loss, or disclosure. Please note, however, that no data system or cloud-connected transmission can be guaranteed as 100% secure.
6. Your Rights and Access
You hold the right to request clear access to the personal or corporate information we maintain, request immediate corrections to any outdated parameters, or ask that we delete your information from our active marketing systems. Please reach out to us using the contact details below to make a formal request.
PART 2: TERMS OF SERVICE
By accessing or using our Site, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use this Site.
1. Agency Performance and Consultation Disclaimer
The content, data charts, layout examples, and advisory resources found across this Site are published strictly for informational, educational, and creative presentation purposes. While we build performance-focused systems, the strategies displayed do not constitute a formal contract or a guarantee of specific campaign returns.
Digital networks, search engine algorithm updates, and local auction costs shift constantly. Definitive project deliverables, strategic parameters, and pricing charts are exclusively governed by independent, signed service retainers or formal master agreements executed directly between Kastle Media Solutions Inc. and our clients.
2. Permitted Use of the Site
You are granted a limited, revocable, and non-exclusive license to use this Site for corporate review and business inquiry purposes. You agree not to engage in data mining, programmatic scraping, or any structural activity that degrades page speeds or causes layout issues across our domains.
3. Intellectual Property
All original components displayed on this Site—including custom code blocks, text, frameworks, corporate guides, and layout styles—are the exclusive property of Kastle Media Solutions Inc. and are fully protected under Canadian and international copyright, trademark, and intellectual property laws. Reproduction or unauthorized distribution is strictly prohibited.
4. Limitation of Liability
Kastle Media Solutions Inc. and its officers, employees, or tech partners shall not be held liable for any direct, indirect, incidental, or structural damages arising from your access to, use of, or inability to interact with this website, or any minor errors or layout race conditions within our public content.
5. Third-Party Portfolio Links
Our Site may display outbound links directing visitors to view live client properties or portfolio examples. We do not maintain administrative liability for the privacy policies, structural shifts, or independent practices found on any external client domains.
6. Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time without prior notice. Your continued utilization of our Site following any structural updates represents your absolute acceptance of those terms.
CONTACT INFORMATION
If you have any questions, concerns, or requests regarding our Privacy Policy or Terms of Service, please contact us at:
Company Name: Kastle Media Solutions Inc.
Address: 2110 90a St SW, Edmonton, AB T6X 0P4
Phone: (587) 990-8880